There is a lot of stress associated with opening a new property. In order to pass opening inspection, the Guest Directory must meet Corporate guidelines. I did not want to worry if a company would or would not be able to meet deadlines or adhere to brand standards, so there was only one company I trusted with the job and that was Directories by Design. Having worked with Theresa A. Victory, ceo & publisher, in the past, I knew her work ethic and the quality of their product. The company’s guest directories are amongst the best I’ve seen in 20+ years I’ve worked in the business!
Working with Theresa and Directories by Design is great. She is fun to work with and does a wonderful job. She builds relationships with the customers advertising as well as us here at the hotel. The directories are awesome!
Directories by Design produced a in-room hotel guest services directory for the Hilton Garden Inn (Oldsmar/NW Tampa) that was a cut above the rest. We imposed deadlines which they had no problem sticking to, even if there were changes, they made corrections without losing a step. There is no doubt in my mind that Theresa is on top of her game and the hotel guest directory shows that to the fullest extent. I would recommend her work to any other hotel looking to produce a guest directory…
With more than 15 years of experience in the hotel and hospitality industry, I have worked with various Hotel Guest Directory Companies. Directories by Design has been by far the best company I have ever worked with. The directory adhered to Hampton brand standards, provided an extensive amount of information about the local community, featured well designed ads and was published very quickly. I was so impressed with the quality of service that the company went from publishing one directory, for our management company, to three directories in one year!
Theresa is extremely skillful in moving a project forward quickly, using great ideas, hard work and a winning attitude. If Victory wasn’t her name, it would still be her passion.